PKO BP focuses on sale through remote channels

PKO Bank Polski is implementing the strategy of PKO Bank Future, and the pandemic has even accelerated the digitization of many planned processes. Some products are already sold by the bank in 60-70 percent. in remote channels, and every third conversation with the bank's client is handled by artificial intelligence - emphasizes in an interview with Interia, Aleksandra Sroka-Krzyżak, director of the Strategy Department of PKO Bank Polski. 

You can find full interview in polish with Aleksandra Sroka-Krzyżak, Director of the Strategy Department of PKO BP on interia.tv