We are pleased to announce Medicover has been awarded the ISO 27001:2013 certification as one of the first medical service providers in Poland. Medicover has now been verified to comply with the ISO 27001:2013 Information Security Management System standard after a formal audit took place at the end of 2014.

The DNV GL (London) certification body experts evaluated a number of Medicover facilities, including the Medicover Hospital, Central Repository, Kielce Call Centre, Data Centre, five healthcare centres in selected cities in Poland and head office in Warsaw.

As part of the audit, our practices have been assessed in the following areas:

-conformity with Information Security Management System documentation (policies and processes and their execution in practice);
-measures adopted for protecting IT systems, including safeguarding service availability;
-physical security within areas where data is used (company premises access control);
-cooperation with service providers (secure communications and safe data transfer and processing);
-training;
-compliance with local law provisions (regarding the security of personal and medical records).

Moreover, the audit assessed Medicover employees’ and partners’ awareness about delivering and maintaining the security of personal information – and we are proud to announce it was give a high score. Likewise, our bespoke ISMS solutions have been rated very highly.

ISO demonstrates quality

"A certified information security management system is a sign of our commitment to protecting information and a guarantee that our company stores and uses all the data safely. The ISO 27001 certification highlights our desire to offer excellent customer service, and makes Medicover more attractive for both current customers and prospects" - says Piotr Soszyński, Medical Director and Board Member at Medicover.

"Quality assurance is especially important for electronic health records. Starting with 2007, Medicover has been the first company on the market to use electronic health records so widely. Currently, in the form of electronic medical record processed annually in Medicover data approx. 300,000 patients, with more than 2.5 million visits and the numbers are growing. The implementation of an ISMS and now this certification shows that we use the best practices available to guarantee that our customers’ personal and medical information is secure" - Piotr SoszyÅ„ski adds.

www.medicover.pl